When a citizen has a complaint against a police department employee, commissioned officer, or civilian employee, the complaint can be made to that person’s immediate supervisor, the Assistant Chief of Police, or the Chief of Police. Please click here
to download a complaint form. Please fill the form out completely so our investigators can contact you. If you have questions about what is required on the form, feel free to contact us.
Formal complaints against officers are required to be in writing and signed by the person making the complaint due to Texas Civil Service Law requirements. The person who was wronged must file the complaint; other persons may give statements as witnesses.
Internal affairs investigators will ensure a thorough investigation of your complaint is conducted. Just as citizens who are charged with a crime must be told the charges against them, a police employee must be given a copy of the complaint before any disciplinary action is taken. The department views any complaint regarding an officer or employee as a serious matter and will investigate the complaint completely. Once the investigation is complete, the Chief of Police will respond to the person making the complaint in writing stating the results of the investigation.