Can I open an account over the phone?
No, accounts can only be opened by coming into the Water Office. The purpose of this requirement is to obtain a copy of your picture ID, and have you sign the water deposit agreement.

Both of these steps have helped the City to reduce its charge-off losses by 50%. This savings helps hold down water, sewer, and sanitation rates.

Show All Answers

1. I just rented / purchased a home. How do I open a utility account (water, sewer, and trash) in my name?
2. Can I open an account over the phone?
3. Will I get my deposit back?