Utility Providers in the City of Paris
Water / Sewer
120 E. Kaufman St.
City of Paris Water / Sewer Utilities Operations - report a leak
Monday - Friday, 8 a.m. to 5 p.m.
Lamar County Water Supply District - Billing
150 County Road 32180
Lamar County Water Supply District Operations - report a leak
Monday - Friday, 8 a.m. to 4:30 p.m.
Residential Sanitation / Solid Waste
City of Paris Sanitation Operations
50 W. Hickory St.
City of Paris Sanitation Billing
120 E. Kaufman St.
CARDS HoldingsEffective Monday, Feb. 5, 2024, CARDS Holdings will provide residential trash service in the City of Paris.
CARDS Paris Office
5501 Bonham Street
7 a.m. to 7 p.m., Monday-Friday
9 a.m. to 3 p.m., Saturday
24/7 toll-free customer service phone number, 877-592-2737.
Natural Gas Providers
P.O. Box 650205
Dallas, TX 75265-0205
Monday - Friday, 7 a.m. to 6 p.m.
Smell Gas or Report a Leak
call 911 or 866-322-8667
Click to learn how to recognize a gas leak.
Atmos offers text alerts about their system status. Atmos customers can sign up for the service in the Atmos Account Center.
Electric Distribution Companies
Oncor Electric Delivery
General Inquiries / Service Requests
Lamar Electric Cooperative
5225 U.S. Hwy 82 E.
Report an Outage
Reporting Fallen or Sagging Utility Lines
DO NOT attempt to determine if the line is a power, cable television, telephone, or internet line. Follow the instructions for reporting downed power lines listed above. The electric distribution companies will then determine what other utilities are involved and report the issue to those providers.
Tree Trimming Information
Oncor preventative tree pruning takes place as needed on a five-year rotation. Lamar Electric Cooperative conducts preventative tree pruning as needed on an eight-year rotation. Both companies are responsible for trimming and cleaning up during these scheduled pruning activities. When trees are damaged, resulting in power outages, the companies will remove debris from the power lines, and the property owner will be responsible for the disposal of removed debris.
The Public Utilities Commission of Texas offers a fact sheet about trees and power lines available here.
Internet, Phone & Cable TV Providers
Billing & tech support
25 19th Street SE
866-967-8468 or online
Optimum customers may call 866-967-8486 for repair updates when available.
Vyve1501 W. Mississippi St.
Durant, OK 74701
Monday - Friday, 8:30 a.m. to 5:30 p.m.
30 Clarksville St.
Report a streetlight outage or request a new streetlight
The City of Paris contracts with Oncor Electric Delivery Company to install and maintain streetlights in the City.
Report a damaged or non-functional streetlight
City residents are encouraged to report non-functional streetlights directly to Oncor online. Click to report a streetlight outage.
If you experience any difficulty reporting an outage online, please call 903-784-9202.
Request a new streetlight
City residents may request a new streetlight for areas of the city that may need additional lighting. Requests for new streetlights will be evaluated by City staff with a final decision to add or not add a new streetlight being made by the City Manager.