Report Online
Street lights can be reported online at the Oncor website.
Specific information is needed about the light location, pole number, and the date it was found not to be working.
Report By Phone
You can also call the police department at (903) 784-6688 (select option #1) and report this information to our Communication Division who will report the outage to OnCor.
Specific information is needed about the light location, pole number, and the date it was found not to be working.